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203-222-0344

  • Home
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  • Sustainability
  • Video Tutorials
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  • Home Service Solutions

Sanitation & Covid Requirements

salons new normal

Updated January 2022

State Requirements for Salons & Clients

We have always taken great pride in our sanitation practices. We will continue to practice exceptional sanitation practices to keep all of us safe and in addition we will apply the following state mandated requirements. This keeps us all safe and working regularly. While we are doing everything we can to keep you safe. We ask you to follow the state requirements below to ensure a smooth and safe visit for all clients and the Artistex team:  

  • Stay home if you are sick or have become in contact with someone who may be sick. We are trusting and counting on you to protect us from any possible further contamination. We are happy to reschedule for a later date. 
  • Masks will be worn at all times. Wear a mask that secures around the ears. We are not able to work around a mask securing across the back of head or neck. 
  • Employees will wear masks at all times. The use of face shield, gloves and eye wear is worn by request or necessary to protect themselves while working in close proximity to client's face and change PPE between all clients. The PPE is extremely hot to work in and can become unhealthy, stylists will have time between each service to allow a break to breathe and rest.
  • Services that require a mask removal will be serviced with specific safety requirements and detailed instruction is given by the service provider at time of service.
  • Facial services can be performed with an Artistex provided fitted adhesive mask around nose and mouth or without a mask. Strict protocol is followed. Esthetician will provide details at time of service.
  • Sanitation time allotted for thorough cleaning of all working stations, seats, surfaces and tools will be performed between all clients. 
  • Scheduling may be limited to booking appointments at 50% capacity and rearranging hours to accommodate the mandated number of clients in our space with a maximum amount of clients at one time. 
  • Social distancing will apply while visiting and work stations have been arranged to keeping a 6 foot distance between other stylist and clients being serviced. Shampoo chairs have been limited to the use of those 6 feet apart. 
  • Client draping or capes will be laundered and or disposable and limited to singular use. 
  • All professional tools using a 3 step sanitation method including brushes and combs will be cleaned, disinfected, sterilized and then individually wrapped in sterile bags. 
  • Blow-dryers have the ability to circulate the virus and create an unsafe environment. They also produce an unhealthy amount of heat as the stylist is working with the PPE. During times of higher virus numbers locally, blowout services may not always be available in main salon area. 
  • Private Rooms are available upon request. Services will take place in isolated rooms with air ventilation units. if both client and stylist are comfortable. Limited availability. Rooms must be requested.
  • Cafe services will be closed until further notice. Individual cold beverages will be available. 
  • Fitting rooms in salon area are closed. During hair services wear clothing that does not require protection to change into a smock. Smocks and capes are provided over clothing. Spa services are provided with a robe or wrap and changes happen within the spa room. We will provide you with a complimentary reusable canvas bag for you to keep and store your items while visiting.
  • Child play area is closed until this virus is eliminated or further notice. 
  • Personal tool kit from Artistex, please have all tools disinfected after each use to protect the service provider as they use the Artistex kit during your visits. 
  • Hand sanitizer is provided upon entering and through out the salon and spa for use. 
  • Product refill station products will be available at full service only and using a clean container or Artistex provided sealed bag. Soiled bottles will not be serviced. 
  • Plastic dividers are provided as a barrier where ever necessary.
  • Touch-free credit card services are available and should be used whenever possible. Credit cards without touch-free capability can be stored using an encryption service and secured for future use.
  •  Per the state mandates, businesses are responsible for all persons that visit the business. Not following the state mandated requirements listed is a health code violation and exposes the business to a $1000 citation per occurrence. Please help us prevent this by following the requirements listed. Thank you! 


 We operate as a sustainable business and offer sustainable service options. Responsibly recycling chemical/service waste and maintaining state covid requirements come at an added expense. We have applied an environmental/sanitation (Sani/ECO) fee of $5 per visit rather than per service to help prevent price increases and suspended all discounts going forward. This includes any special pricing, friends & family discounts, free offers and rescheduling discounts. We understand many have enjoyed these benefits and regrettably it is not sustainable to continue these benefits at this time. Visit our Service Menu page to check pricing or ask us to confirm our regular pricing. 


Learn About Home Service Solutions

Daily Sanitation Practices

With the growing concerns for our health and safety being taken into consideration all over the world, and now locally, we would like to inform all of our clients of our current sanitation practices, and additional precautionary methods we have implemented.


Sanitation of Spa Tools (nail/skin)and equipment;

  • Germicide and/or barbicide to wash all spa tools after each individual use.
  • Spa tools after being washed are then sterilized in a UV sterilizer.
  • Sterile spa tools are placed into sealed sterile bags to properly store tools until next use.

Pedicure Bowls are lined with a plastic wrap and disposed of after each individual use. In addition to the use of the sanitation liner, bowls are wiped and sanitized after each use. To reduce any contamination, our pedicure bowls are jet-less and easily removable for sanitation after each use.


Waxing services; waxing applicator sticks individually wrapped or stored in closed containers, are dipped only once into wax pot to prevent contamination and sterilized use of wax.


Salon Tools; Hair Brushes, combs and clips are cleaned, disinfected, sterilized and wrapped or placed in a sealed sterile bag for singular use. Items are stored within a clean drawer for next use.

Laundry is done daily on site to limit possibility of contamination from outside laundry sources. Towels, robes, wraps and spa slippers are washed after each individual use.


Glasses/Mugs; We are not using dishware at this time. Normally the we use a dishwasher to clean and sanitize all of our dishware daily. Hand washing of dishware is prohibited. 


Common Surfaces and door handles have always been wiped down regularly. We have taken extra precaution in regards to the cleaning of common surfaces thru the day with a minimum of twice a day. The surfaces include; counters, chairs, door handles, cabinet knobs, product pumps, faucets, any other commonly used surfaces.


Hand sanitizer is readily available for clients and employee use. In addition, soap has always been and is provided at all washing sinks. Employees are required to always wash hands in between services.


Gloves; gloves are provided for a multitude of services through out the salon and spa. Gloves are used for coloring services, hair washing services of all kinds, keratin services, nail services, waxing services and skin care services. 

Kids Room; Is currently closed until the virus is eliminated or further notice. Surfaces are wiped down regularly with a disinfectant. Toys are wiped down or sprayed with Lysol disinfectant. We have always cleaned this room daily but during the virus season we will clean after each child use. We ask that you keep sick children home. With schools being closed, we have limited the number of children using the room together, to siblings only and highly encourage the booking of the room in advance at no charge when bringing in children during your services. Prior to each new family using the room we will need time to sanitize the room. We understand this is a popular area for children when visiting with us and appreciate your understanding during this inconvenience to properly prepare the room. 


SERVICE PRICES ARE SUBJECT TO CHANGE AT ANYTIME. PLEASE CONSULT WITH A PROFESSIONAL TECHNICIAN FOR AN ACCURATE PRICE BASED ON YOUR CUSTOMIZED SERVICE NEEDS. We operate as a sustainable business and offer sustainable service options. Responsibly recycling chemical/service waste and maintaining state covid requirements come at an added expense. We have applied an environmental/sanitation (Sani/ECO) fee of $5 per visit rather than per service to help prevent individual services price increases. #ArtistexSustainability #FashionablyGreen


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