Here is what you can expect visiting post Covid-19

Masks keep us working! The health issues and also the major inconvenience sickness can bring to our business and the technicians is never a positive one. During the coming winter months and holidays we will continue to require a mask while receiving services of close proximity to the technician and while visiting in a shared space. Services in private rooms such as Facial and Massage Services do not require masking while in the rooms. Rooms are equip with filtration units that clean 5x the amount of our room sizes. Mask requirements will be revisited in early Spring of 2023 once we are past the cold/flu season. Thank you for your understanding and respecting our choice to stay working and as healthy as possible.

Updates can be found here on our website, the Artistex APP, social media @artistexsalonspa and voicemail 203-222-0344. Emails will also be sent for urgent updates or changes to requirements. If you have opted out of receiving emails, it is up to you to visit our communication options to view the info normally sent in an email. Artistex will not be responsible for miss communication or miss information. Below is information that may answer most of your question while visiting with us in salon and home solutions for those not visiting with us just yet. This has been difficult to navigate for all of us. We appreciate your patience.

We are officially reopen for all services when following the state requirements, please read prior to visiting. Appointments help us to be best prepared and provide adequate availability for services but we are are accepting walk-ins. As state capacity restrictions and requirements change we encourage appointments or to call ahead for any changes that could impact service availability. All clients are responsible to learn the state requirements and apply them while visiting with us.

Curbside will be available during open business hours Tuesday - Sunday

How to use CURBSIDE;

• Purchase your products over the phone or on our website and select pickup as your method of delivery.
• Email or call us ARTISTEXSALONSPA@GMAIL.COM to schedule a pickup during business hours.
• Pick up your products at the scheduled time. Pull up to door and we will bring out your order.

All memberships going forward have been canceled as of March 18th, 2020. Once we are open for regular business, new memberships can start again with new start dates. Any membership with benefits or time left in partial months etc, because of the march 18h cancelation will be carried over for use for the month we re-open.  

Packages and certificates purchased at a promotional price with expiration date of March 18, 2020 or later, will be extended at the minimum for the duration of the temporary shutdown. Artistex Gift Cards and certificates with monetary values do not expire. Packages purchased since the start of the pandemic will not be extend, unless another shutdown for any reason should occur.

Our online booking system is open for scheduling. You are welcome to book online. Please take notice of all state requirements for businesses reopening and client requirements while visiting with us. It will be the client responsibility to apply all requirements during visits. Considering state mandated requirements, we may have to adjust your appointment and therefore may not be able to guarantee the availability. We will contact you immediately during business hours, if we need to adjust your appointment to satisfy state requirements. 

Credit Card is required to secure an appointment online. Card is charged if cancelation is without notice and does not need to be used as form of payment at time of service.

We understand this is a popular request and we are available to accommodate request with strict protocols. Services will be performed outside in a shaded area or open garage for proper ventilation. We supply heaters if necessary. For your safety and ours, service providers are never allowed to enter your home. Services requiring a shampoo rinse will be done by the client to themselves. If this is not comfortable, we suggest waiting until its a safer time to visit for services. Follow the link below for additional suggestions and service solution while home.  

Kindly respect that scheduling a home visit without the knowledge of Artistex, is harmful to the sustainability of the business and the job security of its employment team. House calls made without proper preparation, liability and regulation can result in state licenses being revoked. Not utilizing proper policy could create an unknown and potentially unsafe work environment. Home visits scheduled through Artistex are fully insured.

We will send an email as necessary to update clients of potential changes to business practices, Covid-19 shutdowns, state mandated relation changes and any other news regarding Artistex Salon & Spa. If we do not have your email please check our website for updates or download our Artistex APP for free. Available on Apple Store, Google Play Store and Amazon.

Look for our posts on Facebook Artistex Salon & Spa and Instagram @artistexsalonspa about updates, promotions and fun tips.

Visit our Sanitation Practices page to learn our current sanitation practices. Learn the new sanitation practices we have implemented since the Covid-19 crisis.