What to Know Before Your Visit

We’re evolving how we operate — staying true to the boutique, quality-first experience you know us for, while also enhancing customer engagement. Everything below is designed to make your visit seamless and to align with our sustainability commitments. For any questions, please reach us at artistexsalonspa@gmail.com or text us at 203-222-0344. Don't forget to review our privacy policy for more information.

Check in at our kiosk on arrival — your provider is alerted the moment you’re here, ensuring optimal customer engagement with no waiting or delays. Texting us is the fastest way to reach us, while phone and email options are also available. For more information about how we handle your data, please refer to our privacy policy, which outlines our sustainability commitments.

Walk-in availability is limited at our boutique salon; our schedule is intentional to ensure customer engagement. We encourage you to text, call, or email us to confirm availability before coming in. Additionally, we adhere to our privacy policy while striving to meet your needs. We’ll always do our best to accommodate you, keeping our sustainability commitments in mind.

Appointments are available as early as 7:00 am and as late as 8:00 pm with most of our technicians. You can easily book online at artistexsalon.com or at checkout before you leave. A credit card is required to hold your reservation — it is never charged automatically, ensuring your privacy policy is respected. 

To enhance customer engagement, stay subscribed to our texts and emails. Opting out removes access to confirmations and updates — unsubscribed clients manage their own appointment details, while we remain committed to our sustainability commitments.

We reserve your appointment time exclusively for you as part of our commitment to customer engagement. Please be aware that cancellations or no-shows without 24–48 hours notice will be charged the full service fee, in accordance with our privacy policy. Additionally, late arrivals may result in a shortened service or be treated as a no-show, which will also incur the same charge. We appreciate your understanding as we uphold our sustainability commitments.

When front desk coverage is limited, you may receive a payment link by text or email, ensuring customer engagement is seamless — or we can use your card on file for convenience. These payment links are gratuity capable, allowing you to express appreciation easily. An emailed receipt is delivered instantly, and rest assured that our privacy policy is in place to protect your information. Gratuity can be added at checkout or through the payment link, supporting our sustainability commitments.

Gratuity is a lovely way to acknowledge the care and skill your provider brings to every visit. It's always welcome, whether it's for the owner or a member of our service team, and it genuinely enhances customer engagement. Your generosity is appreciated by all of us and aligns with our privacy policy and sustainability commitments. You can easily add gratuity at checkout or through your payment link.

Memberships recur monthly and include the Sani/ECO fee, supporting our sustainability commitments. These memberships are personal and non-transferable unless otherwise noted. You can cancel anytime — no penalties, no hassle. Applicable taxes are charged at billing. For your convenience, we prioritize customer engagement, so feel free to sign up online or at the front desk during your next visit. Please also review our privacy policy for more information.

SpaFinder & Spaweek gift cards are welcome at Artistex, enhancing customer engagement through our services. They can be applied to hair, spa, and retail purchases. Please present your card at check-in before services begin — a brief third-party verification is required to ensure compliance with our privacy policy. Gratuity is handled separately, in line with our sustainability commitments.

Service pricing is customized and subject to change, aligning with our sustainability commitments. Please consult your technician for an accurate quote before your service begins, as part of our dedication to customer engagement and transparency in our privacy policy.

Points are earned automatically on every service and retail purchase, enhancing customer engagement. You can redeem these points toward future visits and products while tracking your points on your receipt or by signing into your booking profile. Be sure to check out our bonus point offers posted on Instagram @artistexsalonspa. For more information, refer to our privacy policy and sustainability commitments. [View Rewards Program Details] ← link to /artistex-rewards-program

Our spa lounge is currently undergoing an extended restoration due to a building matter outside our control. We are actively working through the process to resolve it, keeping in mind our sustainability commitments. Sauna, shower, and fitting room access is available as a private reserved experience, complimentary with any facial, body, or massage service of one hour or more. A personal key fob grants private access for the duration of your reservation, ensuring customer engagement during your visit. We’ll share updates as the restoration progresses and look forward to restoring full lounge access.

We’re evolving how we operate — staying true to the boutique, quality-first experience you know us for, while also enhancing customer engagement. Everything below is designed to make your visit seamless and to align with our sustainability commitments. For any questions, please reach us at artistexsalonspa@gmail.com or text us at 203-222-0344. Don't forget to review our privacy policy for more information.

Check in at our kiosk on arrival — your provider is alerted the moment you’re here, ensuring optimal customer engagement with no waiting or delays. Texting us is the fastest way to reach us, while phone and email options are also available. For more information about how we handle your data, please refer to our privacy policy, which outlines our sustainability commitments.

Walk-in availability is limited at our boutique salon; our schedule is intentional to ensure customer engagement. We encourage you to text, call, or email us to confirm availability before coming in. Additionally, we adhere to our privacy policy while striving to meet your needs. We’ll always do our best to accommodate you, keeping our sustainability commitments in mind.

Appointments are available as early as 7:00 am and as late as 8:00 pm with most of our technicians. You can easily book online at artistexsalon.com or at checkout before you leave. A credit card is required to hold your reservation — it is never charged automatically, ensuring your privacy policy is respected. 

To enhance customer engagement, stay subscribed to our texts and emails. Opting out removes access to confirmations and updates — unsubscribed clients manage their own appointment details, while we remain committed to our sustainability commitments.